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Thread: Long haul in-flight catering 2023 | First
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Old May 10, 2023 | 2:40 pm
  #342  
JAXBA
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,755
Originally Posted by dwugson
If you email You First with your flight information they should send you a copy of the menu. They ask for a couple of extra pieces of info such as passport # for 'security' reasons though I can't for the life of me figure out what security is needed to email a menu.
I imagine it's, to do with not confirming whether an individual is on a flight or not for data protection reasons. E.g. you can't just ask BA if so-an-so is on BA123 without being authorised and confirming some details. Taking that sensible practice just a little further and over the top, should BA confirm so-and-so is on BA123 in F class by sending the requestor a menu for the flight they may or may not be on?

Probably not necessary, I'd see it as requesting general info about inflight service, not as trying to access a booking with protected data, but I imagine that's where that comes from...

Loosen the requirement though, and any old someone could email YouFirst for F menus for flights they're never even booked on - the great unwashed would be clogging up an inbox meant for F pax only… /drama
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