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Thread: Singapore Airlines Business Class A350-900 Bulkhead Seat
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Old May 10, 2023 | 3:41 am
  #102  
minz56
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Join Date: Nov 2013
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Originally Posted by snic
Right, what I don't understand is how you access "live chat". Via the app, via the airline website, or via some other means (text? WhatsApp? etc?)
On the website, scroll to the bottom the page where you should find "Kris the Chatbot". Click on that then on the box that says "Got a question - Chat now". When the chat box window opens with various options click on "Chat with live agent". Hopefully you don't have to wait too long for an agent to help with your request.

On the App: Click as follows - More (bottom of screen) / Help & Feedback / Live Chat.
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