FlyerTalk Forums - View Single Post - Grand Hyatt Baha Mar - REVIEW MASTER THREAD
Old May 9, 2023 | 7:46 pm
  #891  
SP03
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Originally Posted by GrayAnderson
I mean, thr Concierges tend to be pretty good at fixing this stuff. They've dealt with parking charges for me before.

On the other hand, over at Amex I've tried to initiate partial disputes (e.g. demanding a partial refund for a coupon that was unusable) and they've thrown the whole thing out (to my surprise and confusion). Which...if a hotel were to lose a few thousand dollars over a resort fee, I think a bunch of us would just about die laughing.
There's been reports of hotels not accepting Amex. One explanation is that Amex is too happy to side with customers in disputes.
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