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Thread: Disappointing service in long-haul First
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Old May 9, 2023 | 4:17 am
  #11  
Lefly
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Originally Posted by let_BAegones_be
For reassurance, I would like to inform you that no, both the hard and soft product in AA F would still be worse.
I have flown only once on AA F, LHR-JFK route in December 22, and while the seat wasn't pristine, I had nothing to complain about the service and/or the food.
I don't know if it was an exceptional event or because I am usually very low maintenance, but I'll try it AA F again, LHR-JFK, in 3 months, so I'll see what happens.

With BA F I've always been very happy pre-pandemic. Now I don't really know, the single experience after it was the day of the computer meltdown with a 5h delay (of which, 4h were spent on the aircraft, waiting news) but the crew was very nice. I'll see also for this as I have a LAX-LHR in BA F end of August.
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