Originally Posted by Flumps

WIth regard to the OP, none of this is a surprise. BA have cut everything to the bone (and beyond) at every opportunity for years. This, amongst many other woes, is the end result.

The comment about BA F being close to LH F with the 'service stars' is amusing. The quality of food on LH is better and the ground handling at their base station is clearly far ahead of BA.