Originally Posted by
avogadro
Did you get this resolved?
I'm in a similar boat. Got the status match email on Feb 7. Rebooked two flights. Booked one more.
I just sent an email to the status match email address. Did you try that?
[email protected]
read your posts very insightful thanks. Haven't heard back from statusmatch email so sent another online comment form this weekend. Will also be upset if they don't count the round trip!!! like I said I would've missed flights if I booked it as OW OW!
I live in SD now for college so I was planning to fly southwest nearly full time now to get home and such. It will hurt without this status considering I've gotten some great value out of SDC.
Good luck to you and I will also update as soon as I hear back.