My Points.com Saga
Needing 7000 more points to requalify as a platinum with Priority Club by yearend, I decided to trade 11000 orphan American Airlines miles for 8000 Priority Club points through points.com. Despite the atrocious exchange rate, it seemed to be the most cost-effective way to accomplish this simple goal. I even signed up for their PointsPlus membership at $29.95.
On 12/9 my AA miles were deducted from my account but after two weeks of daily phone communications with points.com and repeated promises that the points would
transfer overnight, my PC points have yet to post. Today, after demanding reinstatement of my AA miles and a full refund of the membership fee, they told me that they were having trouble with their automatic transfer system to Priority Club, but that they had now done it manually (after two weeks!), and that the points will post on Friday.
I suppose the points will transfer eventually, but what a total exercise in futility especially if it doesn't happen by yearend. And yes, I did read the negative posts about points.com on this board before embarking on this. Now I can add one of my own.
Happy Holidays, All!
Thank you for listening to my lament.
RockyP