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Old May 8, 2023 | 8:12 pm
  #42  
rienhart87
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Jun 2015
Location: Toulouse
Programs: Flying Blue, Marco Polo, Skywards, Etihad Guest, IHG, Aeroplan
Posts: 274
I tried close to 20x each day calling Vancouver number and Toronto number throughout the day but to no avail. Finally i called Tokyo and Taipei number. I managed to get through Taipei number and spoke to a customer service from reservation department after being put on hold for about 40 mins.

I thought CX was bad but BR brings the meaning of extremely poor customer service to a whole new level
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