Originally Posted by irishguy28

It used to be that changing seats on KLM was a doddle, but as has been noticed in other threads, this appears to have broken down lately. Some people report being able to change seats once and then no more; for me, it has manifested itself in that once OLCI is active, I can no longer even view the seatmap, let alone change my seats. I get this weird error ("Seatmap cannot be displayed because your paid option is not confirmed") - the reference to "paid option" had me thinking that it was somehow as a result of having paid extra for SAF - but, indeed, seat selection is no longer the easy and simple thing it used to be. Up until recently it was possible in almost all cases to continue to view the seatmap, and change seats, right up until boarding commenced. In the past few months, I've not been able to view the seatmap from T-72hours on any of my recent KLM flights.