Missing Points from Stay- Confirm Amount
I stayed at the Hilton Moorea Lagoon and Spa from 4/16-21. As of now, I am only showing 1000 points posted from the stay (Diamond MyWay bonus). The stay was booked through Hilton.com, and the upgrade was paid directly to the hotel, so I should be eligible for points from the booking and the upgrade.
I was also registered for the Honors Double Up & Explore Promotion, so I should get double points for the whole amount, as well.
The total spent for these two items was 688,670 XPF, the local currency for the hotel. As a Diamond member, I should get 20 points per $1 spent, and also, due to the promotion, 2x that amount, so I should be credited 40x points per dollar spent. 688,670 XPF to USD is roughly $6,330 USD, so this should amount to about 253,200 points credited to my account.
Is this math correct? I wanted to wait a few days before contacting Hilton about it, but since it has now been almost 3 weeks, I am going to send a missing stay request. I have my folio and receipt for the upgrade ready to send in, but wanted to make sure I was correct on the amount before contacting them.