Originally Posted by
Xiaotung
Is this a redemption ticket? SQ won't let you update FFP number when it's a redemption ticket. Not even their call centres are allowed to change it.
Otherwise, I would put it down to NZ's system having problem connecting to StarNet lately. I have had issues with UA recognising my NZ status at times.
Nope it’s a cash ticket. Darn that’s annoying with StarNet - hopefully their help centre can manually update this for me.