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Thread: Stranded by "Broken" AS Partner Award Overseas, Forced to Buy Duplicate Ticket
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Old May 5, 2023 | 3:03 pm
  #33  
michael_v
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15 Years on Site
 
Join Date: May 2006
Location: Orlando, Florida, USA
Posts: 3,020
Originally Posted by TEDisgone

I just refreshed my outstanding trips on the app and sure enough, the EI (and DE) trips are asking me to call to fix. I'm sorry about what happened to you, BearX220, but grateful you are spreading the word and hope you get a satisfactory outcome. I never got an email about these issues and if I hadn't manually refreshed each trip, I wouldn't have known!
Are you asked to call on the EI website too, or just the EI app?
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