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Old May 4, 2023 | 5:25 pm
  #115  
cfischer
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Originally Posted by mherdeg
Wanted to add a data point here. I had an NH J sector (HND-JFK) on a flight which was F6 O0, and waitlisted an upgrade about 3 weeks in advance with PlusPoints.

After applying the waitlist, the PNR on ANA's web site showed HND-JFK in J, then JFK-RDU in coach, then HND-JFK in O (waitlisted).

The waitlist cleared at about T-5 days and the flight became F5. After that, the NH PNR showed HND-JFK in J, then a JFK-RDU in coach (unchanged), then HND-JFK in O.

Viewing the PNR in this state, the NH web site showed a popup message "Since you have a duplicate reservation, this reservation can only be viewed. Please contact the travel agency through which the reservation was made to change your reservation and register your information. For ANA-operated flights, Online Check-in service is available from 24 hours before the departure time.(W_S01P04_0023)".

Indeed I could not edit the reso (no way to select seats on any sectors anymore once the upgrade had cleared). Maybe I could have called NH and had them delete the J sector and reorder the segments; I didn't try since hold times are 2+ hr.

At OLCI I was offered to check in for my first sector (xxx-HND) but was not offered to check in for HND-JFK.

I think this may explain the stories upthread where people had to insist at checkin that they really had a confirmed upgrade and get desk agents to issue the right boarding pass, etc.

Unfortunately I have had a bad cold this whole week and am unable to fly the trip so I don't know what would have happened at checkin but assume things would have worked out fine. Ah well, NH F another day.
Strange. For me it showed only 1 sector with 'UG waitlisted' as the status and Z confirmed. When it cleared it showed it as 'O' confirmed ... never a 2nd sector.
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