FlyerTalk Forums - View Single Post - TTP - Trusted Traveler Programs Website -Info, Help, Bugs & Glitches
Old May 4, 2023 | 9:59 am
  #312  
SusanDK
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Join Date: Jun 2004
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Originally Posted by Xyzzy
Are you going to login.gov or to the Trusted Traveler signup site at ttp.cbp.dhs.gov? Yu can change your authentication method at login.gov, including scanning a QR code for configuration of an authenticator app.
Thank you. I have tried login.gov (secure.login.gov) and when I click to choose another authentication method, there are no options. I also do not find any option to scan a QR code to configure an authenticator app. I received a response back from my query to login.gov which basically said I would have to delete my account and start over. As far as I know, I previously set it up with the authenticator app, but my app (Google authenticator) seems to have deleted all previous accounts I set up. The only way to add a back-up method as a secondary method to the authenticator app is to log into one's account to do so! So I'm in a constant loop on the site.
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