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Thread: One less way to reach Cathay
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Old May 4, 2023 | 6:39 am
  #14  
Cambo
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Join Date: Nov 2017
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Originally Posted by wyskevin
Update:
After submitting feedback form yesterday, CX customer service replied by email today, less than 24 hours.
CX always replies my request within 24 hours before Covid, and they didn't fail this time either.
The link you gave, does have a page subject: "Complaints, compliments and suggestions".

Did you submit something like that, or did you submit an "operational" item ?
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