Apologies in advance if this has been discussed somewhere else, mods feel free to merge with exsisting thread.
I booked a ticket with a QR ticket number that has one leg operated by CX (code share). Flight # QR 3451/CX701
When I tried to select a seat for the CX leg I couldn't do it on either the CX or QR website. The CX website shows
Online seat selection is not available. For enquiries, please contact our Customer Care.
I have also tried to select seats through the Royal Jordanian website but the CX seat map is all greyed out while the QR legs are selectable.
I've also tried to contact both airline's customer service with which a CX agent claims that I can only be assigned seats during check-in at the airport but I can see empty/selectable seats if I purchase the flight on CX's site
Is this a known issue for CX? Is there any way for me to select a seat before check in?
Thank you so much for your help!!