Originally Posted by
CanaryWharf
Interestingly enough, after searching for SNU options at the Fairmont Montreaux, it doesn’t show the error message “hotel not participating in SNU” anymore. Rather, the hotel claims SNU are not available for the specific date. But they are just playing the same game like Raffles Paris, I tried many dates (again 1-night, weekdays). The hotel is happily selling all suite categories, but of course SNUs are never available.
If Accor let’s them get away with it, I guess more hotels will catch up on this and make SNUs permanently unavailable or just on dates where business is super-slow.
95% of my Accor stays are with Raffles, Fairmont and Banyan Tree - I wish they would have their own loyalty program instead of belonging to Accor
if i understand well you want to use SNU for 1 night during weekends?
it is normal that it’s not working. It’s not convenient and profitable for hotels to offer it just for one night during weekends and in general during periods when demand is high.
it decreases the average room rate and would have many impacts for the property.
you have better chances to use SNU during low season.
of course you should be able to use whenever you like but in reality it is not that easy.