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Thread: Exec Desk made Promise and Customer Relations says no
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Old Apr 30, 2023 | 2:24 pm
  #45  
carlosdca
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Join Date: Nov 2007
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Originally Posted by WeekendTraveler
Perhaps AA will learn from this that when its agents promise things to customers, it has to follow those promises. That would benefit all of us.
Right. One person threatening with a $35 lawsuit will show AA a lesson! Totally worth the OPs time and effort.
Other poster is right. To avoid problems like this AA should just rebook on AA.
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