FlyerTalk Forums - View Single Post - Exec Desk made Promise and Customer Relations says no
Thread: Exec Desk made Promise and Customer Relations says no
View Single Post
Old Apr 30, 2023 | 8:36 am
  #42  
WeekendTraveler
Suspended
 
Join Date: Sep 2019
Posts: 2,094
Originally Posted by USFlyerUS
So the OP would spend personal time plus the filing fee, fees to serve AA, etc. to get $35? Then he would still have to collect from AA.

AA might very well just send him $35 to settle, but the OP would still have lost as, unless there’s a contract or law that says otherwise, his court costs aren’t recoverable. I don’t see how spending more than $35 plus more personal time to get $35 makes any sense, unless I just wanted to fight this in principle to get AA.
Perhaps AA will learn from this that when its agents promise things to customers, it has to follow those promises. That would benefit all of us.
WeekendTraveler is offline  
Reply