FlyerTalk Forums - View Single Post - Exec Desk made Promise and Customer Relations says no
Old Apr 29, 2023 | 10:44 pm
  #35  
travelingdrsuz
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Yes, calls are recorded.
It's worth a quick note to AA executive offices, which will get you a reply from executive customer service (see Elliot dot org). Not because $35 is a lot but because the principle and precedent matters.
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