Originally Posted by
zdt_ft
As a Globalist with a TSU applied to the reservation, got one of the base rooms (Signature Suite King/Signature Suite Tropical View which are indiscernible from the room photos and layout/size). Currently reaching out to my concierge to ask for a TSU refund.
Originally Posted by
lowkeyflyer
Might as well temper my expectations and assume that I will get a base room.
How was the base room?
My concierge refunded the TSU and extended it by 1 year, which is a good outcome for me. If you read the
WoH Terms & Conditions, it says that Secrets is excluded from Suite Upgrade Awards.