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Thread: Received confusing refund message for Canceled flight, was it refunded? (Yes)
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Old Apr 28, 2023 | 9:04 am
  #20  
DELee
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Originally Posted by bmwe92fan
New one for me today -- UA Wifi was - as usual -- absolute rubbish on our flight to NRT from EWR -- so they processed my "refund" by issuing a "refund" in the amount of $50 ETC. What happened to giving me a refund to my CC -- UA and Kirby make me crazy! I got the "refund" before I even landed and the purser even showed me he chose the option to refund to CC -- UA has sunk to new lows... And yes -- the ETC now shows in my account - unbelievable. Perhaps they can see from my spending I have no desire to maintain GS after being one since the merger...
Naw - UA gave you the $50 ETC to try to keep you flying on and "spend it" on United since they still want to keep your wifi charge. Guess you'll will have to make a request to "refund" your refund.

David
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