FlyerTalk Forums - View Single Post - Grand Hyatt Shanghai REVIEW - MASTER THREAD
Old Apr 27, 2023 | 7:13 pm
  #229  
SHLTP
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,965
It's troubling to hear how bad the service is here for guests staying the night...and how they don't let people check in early. That's bonkers. Absolutely bonkers

My office is next door...so I have been coming here for 20 years to eat regularly. 20 years ago service was incredible w people knowing who I am .

Now, no one seems to have any idea who I am and I don't seem to know who anyone is either. Service is ok but very robotic. But since I'm just eating I'm ok with it
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