Join Date: Jan 2000
Location: Bay Area
Programs: UA1MM, *G,HA Premier Club, Hyatt Disc, HHonors Gold, Marriott LTPlat, ClubCarlson Gold, IHG PlatAmb
Posts: 1,280
Yes something certainly changed with them. When my card expired recently, they weren't going to send me anything unless I emailed them (using a form in their website). And when my Driver License on file expired, they asked me for a copy before they could send a renewal card (and that was 3 yrs ago).
And that is also the other thing - the card is only valid for 3 years while others are typically 5.
I think I can get my 1% cashback from other cards, I mostly only use this at Ranch99 these days.
You should be able to get AliPay funded through a different channel like Swapsy and not bother with this.