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Thread: Issues with Aeroplan eStore operated by RewardOps
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Old Apr 27, 2023 | 12:28 pm
  #88  
curlycabbage
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Join Date: Oct 2021
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Originally Posted by Cas23
I'm still missing a Black Friday points credit and the 10x promo points. I filed a ticket for the missing points 10 weeks later. Still no reply so I called thir number almost 3 weeks ago and was told that they had the ticket with the receipt I filed and that they would escalate. Still nothing. I have other tickets outstanding from BF for missing items in multiple item purchases. If the eStore would reply and say what they think I did wrong I would be happy to give them further info.
Originally Posted by okbuddyboi
I'm still missing points from purchases from various retailers (Best Buy, Uniqlo, Amazon) that were made a few months ago... Usually Amazon is quick to give me the points (within 1-2 days) - perhaps they have a huge backlog due to the recent 5x event?
Call 1(833) 381-1178, make sure you already have a ticket then quote the ticket, they were able to resolve multiple orders of missing points in a single call.
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