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Thread: The Marriott Bonvoy App - discussion thread
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Old Apr 27, 2023 | 8:58 am
  #194  
DELee
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Join Date: Jun 2010
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Originally Posted by RobOnLI
Did "Chat with hotel" feature disappear? I've been having a few issues lately with the Marriott app on my iPhone (latest iOS 16.4.1). So I deleted it and re-installed. Now I noticed today that the "Chat with hotel" feature is completely missing from all of my reservations, including the one I'm currently on and the one that's starting this week. I was hoping to chat with them about my arrival but there's zero options. Anybody else missing this feature now?

Yes, I've toggled logged in and out as well.

-RM
Sounds kinda like the iOS 16.4.1 install has done a number on your phone across a number of apps.

David
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