FlyerTalk Forums - View Single Post - SAS IRROPS handling / CPH-BRU cxld
View Single Post
Old Apr 26, 2023 | 7:59 am
  #8  
SK AAR
FlyerTalk Evangelist
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,906
SAS call centre agents would not have been authorised to rebook to other than SAS or "close" partners like LH, whereas if you had spoken to airport staff (SK has staff at HEL?) they could have rebooked you easily to a direct AY flight. In case of IRROPS when at the airport always talk to and let airport staff deal with rebooking.
SK AAR is offline