Originally Posted by mad_atta
And wouldn't it be great if there was an email address one could use for issues like this, to avoid the half hour "all our agents are busy" rigmarole! Or is there one already that I just haven't found out about yet?
Well, electronic communications are definitely not one of AC's strengths -- after all, they still use Telex [
http://www.flyertalk.com/forum/showt...ex#post3161436]
There is an e-mail address for AP, but it is only for SEs (listed on the back of the SE cards).
Have you tried calling them using the UIFN number (the dialing format is in my post above)? Aeroplan will be billed for the intl call and you can use a speakerphone...