FlyerTalk Forums - View Single Post - Water Damage to checked luggage

Apr 25, 2023 | 7:21 am

#13

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Quote:

Originally Posted by Jzlerner

Hi guys,

Quick question regarding BA's cover. Somehow my suitcase was the only one visibly drenched and soaked at baggage reclaim. Everything inside is waterlogged and I doubt it will be recoverable. What's their policy for me claiming back the damage?

Thanks

In the summer of 2007, I had checked in luggage pieces that were part of the massive BA/LHR luggage mess where a huge volume of luggage got soaked like crazy at LHR. By the time BA got the bags back to me in a country in which I had no home, there was even visible mold growing inside the bag, including with mold spots on clothes. I had filed a baggage irregularity report on arrival at the airport, so maybe that helped my case.

I bought a new wardrobe in Stockholm, and BA paid out to me the USD equivalent of the 1288 SDR limit applicable under the Montreal Convention. BA isn't immune from legal claims related to luggage being water damaged during BA (and its agents/contractors') handling of the checked-in luggage.

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