Originally Posted by
babystepper
Spouse GE expires Oct 2023, completed renewal application yesterday but payment fails, gets "Payment service is not available at this time. Please try again later" instructions on how to reach them and "Error code(s) 777" - any ideas? Other than try again tomorrow (got same message yesterday and today).
Looks like we have a month to make payment before the application disappears.

The payment service was down last night/this morning for a bunch of DHS services, including I-94 and ESTA. It should be working again now, though.