FlyerTalk Forums - View Single Post - The 2023 BA compensation thread: Your guide to Regulation EC261 / UK261
Old Apr 24, 2023 | 9:30 am
  #731  
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Originally Posted by dddc
I'm gathering from what I've read re Right of Care, they should be paying that and definitely refund my seat booking fees - even if it was adverse weather. Am I correct or am I wasting my time?
Lufthansa's approach to EC261 makes BA look angelic, but Right to Care always applies, even if delay payment is not. It's not clear exactly what happen but it look like the LHR-FRA section which was affected. You may still be able to claim delay compensation if there were other airlines such as BA with space (admittedly not easy to Australia) and LH didn't rebook you on that alternative service. But that's likely to be an MCOL case and will require some work to be successful. But Right to Care always applies, so you could consider MCOL anyway. The alternative is the German ADR entity, söp, which works like CEDR (perhaps more independently).

Seat reservation will not be part of EC261. But if you feel you are heading to MCOL you could make one submission with all components (Right to Care, Seat fee, delay compensation) and see which bits LH is prepared to fight.
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