Originally Posted by
kaiotes
I initially applied for routine service w travel date in July. Giving it about 15 weeks. Then I sought upgrade to expedited service but declined on expedited shipping. One of the passports came days after they charged my cc. They charged me for expedited shipping despite clear no to the question on whether to upgrade shipping. Who do I contact to get the 20 bucks back as this was not authorized.
How did you upgrade to Expedited processing, was it online? I need to do for mrs passport.
Does it reset the clock if you move to expedited or does the previous wait time count?