Originally Posted by
psychoidiot
Might be dumb question but I read like 6 pages and didn't see the question asked:
If i book economy ORD-HKG and business HKG -ORD coming back, is there a way to update the first portion of my flight to business (if there's availability) without cancelling the return? I found a business flight going HKG -ORD but not from ORD-HKG. Also ultimately really want CAN instead of HKG but EVA isn't offering business as saver award on that route.
Also if you do need to cancel the whole itinerary, does ANA still do the redeposit fee of 3000 yen?
They changed a leg for me from economy to business but it was one of four segments with all the rest being business. So it wasn’t the entire outbound. They did “reprice” it for the paid fees but I already had used the business amount of points so no additional points. Was not charged a change fee/points. It does say in their terms that they will make this change. Google their award policies (it is also somewhere in FT in the ANA forum).
Also canceled a flight last week and they do still charge a redeposit fee of 3k points.