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Thread: CHASE Travel Portal For UA flights
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Old Apr 23, 2023 | 2:42 pm
  #46  
zombietooth
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Originally Posted by WineCountryUA
For starters
1. You are subject to Chase's T&Cs and not UA's -- especially on changes
2. Chase tickets are not eligible for residual FFCs, only tickets purchased directly from UA are.
3. Chase customer support
Is Chase customer support notoriously bad? DL/AA's phone support have been crappy, but that hasn't really adversely affected me in day-of-travel situations. I've gotten a few refunds through Chase due to class of service downgrades, etc. and, while they've take a long time to resolve, I've been fully refunded in every case.

Thanks for the link. It lead me to the current UR forum, here:

https://www.flyertalk.com/forum/chas...portal-22.html
Last edited by zombietooth; Apr 23, 2023 at 2:52 pm
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