I have booked a lot of Lufthanas flights over the past few years & can safely say they have gone several years backwards.
THe most important feature was to cancel the flight using their website , that option has completely vanished , there is aboslutely NO ONLINE CANCELLATION now.

Also earlier at time of bookings , it would very clearly state the cancellation penalty in INR for each flight segment as each flight may be booked
in a different fare class. However now you have to scroll to bottom of page , click on review condition & after that also comes long texts written in cryptic style.
Earlier it was Cancellation Fee - XXX INR . That's it , crystal clear !

If they have actually spent money for this revamp deisgn than they have really been tricked.