FlyerTalk Forums - View Single Post - Annoyed (offloaded from connecting flight for no good reason)
Old Apr 22, 2023 | 7:34 am
  #16  
craigthemif
FlyerTalk Evangelist
All eyes on you!
10 Years on Site
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,182
Originally Posted by Flumps
I think that is unfair. The OP stated his was at the front of the security queue 45 minutes before departure time. He was allowed through with no hitches (ie well within any time cutoff) and it was on entry to the lounge that they discovered they had been offloaded. It's not as though he rocked up to the gates late or with 5 minutes to spare. Even allowing for a leisurely dawdle I can't see he'd have been at the lounge under 30 minutes before departure, so why offload ?

I suspect you are correct in that he had already been offloaded due to an overbooked flight and it suited the gate staff not to budge on this.

EU261 of course but another poor experience with BA - not that this should come as a surprise to anyone.
It's not my point to victim-blame here or to judge whether being off-loaded is fair or unfair . I'm just suggesting that when your connection is tight you head straight to the gate as a pro-active method of reducing potential problems...

I realise that many people use FT in order to complain about unfair treatment by airlines. Which they can do if they so choose... Other people might want to learn how other frequent travellers avoid issues.
craigthemif is offline