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Thread: AA Systemwide Upgrade Issue
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Old Apr 21, 2023 | 11:43 am
  #11  
LowValueCustomer
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Join Date: Sep 2019
Location: NYC, SEA
Programs: Hyatt Glob, AA EXP, BA Silver
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Originally Posted by enviroian
Total BS. AA changed their schedule, not you, but are still calling the SWU"s expired, but were valid for a flight they changed.

I'm not sure where you can escalate this now. Ugh.
Yeah this is a completely unconscionable outcome, and it follows a completely unacceptable waste of OP's time too. The phone agents have gotten so bad.
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