I asked for 1pm and it took 20 minutes to confirm. Quick review the hard product is very nice although give it 3 years and it looks like it will fall apart the grounds are very nice though the staff is very sweet however the manger is a [MENTION=12446]ss[/MENTION] you can tell the way it's run as a wedding facility first and woh to fill his rooms if he doesn't sell out. Don't expect any globalist benefits other then breakfast. By far the worst service in indonesia in the 5 hyatts i stayed at