Originally Posted by
claimui
Looking at Hotel Goldener Hirsch (Salzburg), and there is a STARS rate titled " Unlock the 3th Complimentary Night" and the notes say "Buy 2 nights get 3rd free". However this is not reflected in the booked rate. How does this work? Will the hotel give a credit at checkout?
When the travel advisor emails the hotel about the booking, we ask them to adjust off the 3rd night free rate. It is a manual process.