FlyerTalk Forums - View Single Post - FB Silver and Gold benefits "evolving" from 28 March
Old Apr 19, 2023 | 3:14 pm
  #77  
westi2002
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Join Date: Mar 2018
Programs: FB Plat, *A Gold
Posts: 620
Originally Posted by CyBeR
Greedy from KL.

Silvers are barely impacted -- they always had to pay, the only difference is now they have to pay 25% more which is a pretty marginal difference if you ask me, except I suppose at the very highest-end of the spectrum of EC pricing where it can be around €25 or so.

Golds are fine on short-haul where, just before the 72hr window opens, the EC seating tends to be expanded from one row (which is invariable already at least partially taken at that time by paid or plat customers) to whatever rows they can fit behind the C cabin, and usually ample seating is available. So golds now simply wait out the 72hr mark and select an EC seat for free.

The problem however is long haul. These seats are static (they don't adjust to C cabin size as all cabins are fixed) and, owing to the much longer flight durations, much more popular than they are on short haul where many (non-status) people don't consider the extra expense worth it for the short duration of the flight. So for those flights, golds may want to purchase the seat anyway instead of waiting, to be assured of one, and they now have to pay double what they used to.
There is however a problem for plats as well on short haul.
As you wrote, at T-72 additional EC seats open up. So I used to move myself from a full row 6-7 (chosen when making reservation) to an empty row 3-4. For the outbound it still can be done, but then the seatmap blocks for both flights due to "pending payment" and no more changes can be made.
Only during checkin for the inbound I can change my seat (row 6-7) if there are any available, since 2 days earlier Gold can choose already those seats. Not really customer friendly towards plats.
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