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Old Apr 19, 2023 | 10:35 am
  #15  
flyertalker00143
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Join Date: May 2012
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More than that. it’s been created when A-Club became LCAH but very very few hotels used by that time.
I remember hotels calling our team for advice for resolving issues more than 10 years with courtesy points.

Under the A-Club era and even before, compensation points were given by CS, it represented an excessive cost for HQ so that's why i guess we moved to a system where hotels could grant points from their own pockets

Last edited by flyertalker00143; Apr 19, 2023 at 10:44 am
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