Originally Posted by
lcylocal
This service used to work on arrivals into London as well as departures didn’t it?
I can’t see any reference to that on the website now. I have a Gatwick arrival where it would be useful.
They don't do the arrivals service any more. And they only do departures where they physically check the bag in for you, not the service where they take it to the airport and meet you there - so if you can't check in for any reason, they won't help you.