Hi dblumenhoff, I would like to repeat my previous questions to you because they were not answered (no problem!) and I do feel that the answers would not only shine some light on how JetBlue treats its customers, but also inform if you (or other future customers) have the chance to get some sort of refund/compensation for your trouble. My questions are: Did the Flight Attendant obligate your child to fly without a CRS (child-restraint-system) instead of allowing you to use the CRS in the middle seat, even though it seems that was the only option? And, did the FA make any attempt to move your wife and your child to a window seat since, according to the FA and JetBlue's website, the CRS can only be used in a window seat?

As I stated before, if you answered yes then no to the previous two questions, it seems you have a serious complaint on your hands.