Originally Posted by
orbitmic
To clarify, do you mean issues flagged by independent third parties and specific to the transaction or flags stemming from BA’s internal systems and relating to generic factors (eg “Lots of fraudulent cases relating to Nigeria”)?
And do we also ignore the fact Ba had one week to contact the op of whom they had full contact details and who booked direct and did not even inform him about their suspension?
Well, I suppose I am trying to understand if there is some defence BA could reasonably argue, they acted reasonably when the ticket raised several flags known to be related to fraudulent bookings - it could be either third party or internal flags I guess, I don't think we really know here.
In terms of timing, what you suggest doesn't appear unreasonable on the face of it and absent of any other facts.