Originally Posted by
RobOnLI
Just had my quickest turnaround time for emailing AMB service for a missing stay ever. The reply came in 9 minutes. WOW.
But then the reply had to remind me to wait 10 days before submitting a missing stay request. DUH. I waited 11 and a stay at the same hotel that I just completed after the missing one already posted. But that was obviously lost on the AMB service team member who could have seen the dates he just entered manually into the computer to record the stay.
-RM
Sadly the AMB sometime can be more difficult than the CS route.
I had the same request a long time ago and submitted the claim online and the AMB desk contacted me saying that I had to wait 10 days. The thing is you cannot submit a claim unless 10 days have been passed. Which in reply they mentioned it should be 10 working days.
Never had the issue above with regular CS. I try to avoid contacting the AMB desk at all cost but some reason even my claims gets routed to them.
