FlyerTalk Forums - View Single Post - Consolidated "Hilton Honors points transfer problems" thread
Old Apr 18, 2023 | 6:34 am
  #34  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
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15 Years on Site
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by peroorim
Hi William,

I am trying to transfer points via pool between two accounts that have been around for more than 30 days and both have more than 1000 points
The pool request comes to the second person, and they are prompted to enter a code provided via email. Codes come through email fast, but no matter what, once the code is entered I get this message
Something went wrong, and your request wasn't submitted. Please try again later.

I tried several browsers on desktop and mobile with no luck. The app does not open with this link.

Any suggestions? Looking to book soon
You'll need to send me a private message with the names, Honors account numbers, and email addresses of the members involved if you would like for me to look into this.

Best regards,

William
Hilton Honors Ambassador is offline