Originally Posted by
Dave Noble
The airline is probably well aware of the potential issues - it may well have calculated that any impact is offset by the benefits to it
Now that the issue has been forced, the holdout agencies may well adapt as needed to be able to sell the fares. A short term impact to some flyers may well be acceptable
If required to use an agancy that will not sell acceptable AA fares, then use another airline - until that airline takes a similar stance
I suspect that agencies will be more likely to adapt
I suspect that many agencies, like ours, will move customers to DL and UA and away from AA unless a client specifically asks to fly AA. Many of our clients have employees with no airline preference, they just want to get from A to B and least miserable way possible, so we will just book away from AA where another lower priced option exists. We are certainly not going to be the only agency doing so.