Thanks for replying. Your experience doesn’t fill me with any confidence they will resolve without recourse to The UK courts. They seem structurally incapable of fulfilling their legal obligations under Montréĺl Convention/ UK CAA/EC(UK)261.

I have reserved my costs several months ago and UK courts are increasingly willing to award such consequential costs etc where companies wilfully obstruct consumer rights.

I would be tempted with an uplift over cash in terms of credits. But they have wasted so much of my time since the original incident that I’m happy to pay the substantial premium QR are charging ex MAN to Asia - especially given the huge increase in flying hours avoiding Russian airspace for the HEL route.

Thanks for The Twitter advice. Will try but suspect that it will just be another evidential nail……