FlyerTalk Forums - View Single Post - ARCHIVE: aa.com website / app down, glitch, bug, etc. (2020-2023)
Old Apr 16, 2023 | 5:26 pm
  #536  
wutlol
 
Join Date: Aug 2013
Location: Isle of Man/East Palo Alto
Programs: AA - CK/Airpass
Posts: 1,046
Originally Posted by mtxing
Anyone have ideas on what I'm doing wrong?
I held a reservation, I got my points, I go back into the reservation, I click "Pay for trip" while logged in, and I get to the screeen labelled "Review and pay" where I fill out all my payment info.
When I click "Pay now", it takes me to a screen that says "Loading" for a few seconds and then drops me right back on the "Review and pay" screen without any error messages. Clicking Pay now again just repeats this cycle forever.
I had the same issue with two partner awards. Just call and they’ll sort you.
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