FlyerTalk Forums - View Single Post - Insufficient points credited: from which difference to complain?
Old Apr 16, 2023 | 12:33 am
  #5  
flyertalker00143
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Join Date: May 2012
Posts: 1,593
on the app, for each reservation, when you scroll down, the estimated amounts of reward and status points are now given (by scrolling at the very bottom of the reservation details). It is a good indicator to contact or not the hotel. Please bear in mind that these numbers only show up on the app before the stay.

once the stay is over, they cannot be seen anymore. I would suggest to make a screen capture of your phone before the stay.
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